Enhancing profitability and growing the business are key facets to any company's success. Achieving both of those goals is typically influenced by a wide assortment of factors including telecommunications. Now that technology has given the world VoIP or Voice over Internet Protocol capability, it is important for forward-thinking businesses to implement VoIP services into their infrastructure as part of their continuing efforts to achieve success and push ahead of the competition. While it is true that land lines offer reliable communication systems, VoIP capability is faster and just as reliable. Plus, it also features a few additional benefits.

What is Voice over Internet Protocol?

Voice over Internet Protocol transmits calls via high speed Internet connections rather than using traditional methods. Fees are applied for both local and long distance services. However, the fees are generally the same for both local and long distance. This fact alone effectively reduces the cost of telecommunications for many businesses once they switch over. While additional fees typically apply for international calling, monetary savings of some type over traditional calling services generally come into play.

What About Voice over Internet Protocol and Existing Phone Numbers?

In most cases, businesses that make the transformation from land lines to VoIP can retain their existing phone numbers. Not only does this simplify the transaction, but it also assists in maintaining a positive flow in business activities. First and foremost, the company letterhead, stationery, business cards, etc will not have to undergo any changes. Therefore, no additional expense for those types of supplies will be incurred.

What Are the Features of Voice over Internet Protocol?

The quality of service with VoIP telecommunications is generally exceptional. Seamless calls with a high quality of service are the norm. The standard features of VoIP services are the same as those found with traditional land lines. Subscribers can have access to call forwarding, call waiting, voice mail, 3-way calling, and so much more. One of the perks of installing VoIP calling for your company is the one-click feature that allows your employees to click to call through the Internet. However, it is important to do your research since not all VoIP providers offer the same exact features with their stand plans.

What Is Needed to Utilize Voice over Internet Protocol Services?

Two basic choices exist when it comes to Voice over Internet Protocol set ups. Users have the option to purchase a special adapter that can be used with an existing phone. They can also opt to set up their VoIP service through the computer using a microphone and special software. The choice is a personal one that will vary from one company to the next. If the second option is chosen, the specific VoIP service provider that is selected to provide the service provides the software. One of the benefits of setting VoIP up to function through the computer is that this scenario frees up the caller's hands, especially if the microphone is attached to a headset.

What Are the Primary Benefits of Implementing Voice over Internet Protocol Services?

Three main benefits exist when implementing Voice over Internet Protocol services into the workplace: a streamlined work environment, less expensive telecommunication costs, and a manageable contact list.

A streamlined work environment automatically occurs when VoIP is implemented into the workplace. VoIP connectivity often reduces the pile of items that typically sits on worker's desks. In particular, land-line phones are replaced with slender hands-free microphones, freeing up desk space as well as the hands of the individuals placing the calls.

Less expensive telecommunication costs are one of the monetary benefits that result from a transfer from traditional calling to VoIP calling services. Since many VoIP providers offer less expensive rates for local, long distance, and international calling, the company can save quite a bit on their daily telecommunication costs. Think about how many different entities receive a phone call from your company on a regular basis- customers, potential customers, suppliers, service providers, and more. That is a lot of calling, so there is quite a potential for huge savings to result from switching over to VoIP. As the company's cost goes down, their profits will go up.

A manageable contact list might appear to be a simple benefit at first glance, but it is not. How many wasted hours are involved over the course of a year when workers have to hunt for contact information? With VoIP, the contact list is simplified and constantly accessible. Not only that, but all of the pertinent information relating to any individual contact can be stored right along with the contact information on the computer, simplifying the work process for the employees.

As a result of the primary benefits of switching over to VoIP connectivity, productivity also increases, generating new growth and greater profits. Multi-tasking is much simpler when two hands are involved so your employees will be able to increase their output easier and with less physical stress. How many times have you seen your employees trying to juggle the phone between their neck and shoulder just so they could have both hands free for the keyboard or to hunt through important papers? With the hands-free head sets used with VoIP connectivity, your employees will be able to use both hands readily without straining their necks.

The portability of VoIP is another of the great aspects of this type of connectivity. VoIP can be taken and used anywhere that has high-speed Internet access. Necessary travel no longer precludes the ability to continue to make work calls on the company's dime. Instead, work goes on as usual. In fact, the portability of VoIP eases the transition of a temporary office set up that simply must take place. No interruption to service or productivity results due to the transfer of the work location thanks to the abilities of Voice over Internet Protocol Services.

Voice over Internet Protocol Services is inexpensive to implement into a businesses telecommunication infrastructure. It leads to greater profits, enhanced productivity, and renewed growth. Is there any reason why you shouldn't switch over to VoIP now? None whatsoever. Take advantage of VoIP technology today and propel your business ahead for the next wave of the future.

A VoIP gateway is a piece of Voice over Internet Protocol equipment that utilizes IP (Internet Protocol) communications technology to interface TDM networks (PSTN), traditional telephones and PBX systems with Ethernet based networks.

Gateways allow businesses to:

* IP enable an existing PBX system
* Connect traditional telephones to their VoIP phone system
* Send/receive calls through the PSTN using a VoIP phone system

There are additional uses for gateway,s but these are the primary ones.

How does a VoIP gateway work?

VoIP gateways basic function is to convert analog voice streams into digital voice packets for transport across a network and the Internet. Voice over IP gateways also perform the opposite of this function.

This means that gateways can also convert digital voice packets into analog voice streams for transport across the PSTN or for traditional telephones.

To do this, gateways use a combination of specialized voice codecs and VoIP protocols. The specific IP communications technology that is utilized is dependent upon the VoIP gateway used and other aspects of the complete set-up.

Why would you use a VoIP gateway?

There are three main reasons that you would want to use a Voice over Internet Protocol gateway:

* You want to utilize VoIP service with your existing PBX system
* You want to use your existing telephones with a new VoIP phone system
* You want to have the PSTN as a failover should your network or VoIP service goes down

In addition to these three main reasons, many businesses use a gateway to:

* Connect remote office telephones to their central office VoIP system
* Connect a branch office key system to a centralized VoIP system

For other gateway uses, consult a VoIP gateway manufacturer or certified supplier.

How much do gateways cost and where can you purchase one?

The prices for VoIP gateways vary greatly. Lower end configurations can be had for around $199, while higher end, more robust configurations can cost over $3,000 USD. Like a VoIP equipment, you get what you pay for, so make sure to set a reasonable for a brand like AudioCodes or Quintum.

Finding a place to purchase a VoIP gateway is pretty easy.

The two ways people to purchase an IP gateway are through a VoIP service provider (typically a SIP trunking provider) or through a VoIP equipment supplier (like VoIP Supply). If you opt to purchase your VoIP gateway through a VoIP equipment supplier, make sure it works with your desired VoIP service provider before pulling the trigger.

Cable and internet-based calling has been gaining popularity for the past few years and has proven to be a cost-effective and easy way to ring up friends and family. The quality and features of some of these broadband calling services are impressive, as anyone using them will tell you. It is estimated that as of 2 years ago, 8.5 million consumers have ditched their landline service, looking for cheaper phone plans and more flexible, customizable calling systems.

Internet calling services are designed to take over your traditional landline and long distance service provider. Instead of using the conventional phone lines and wires, VoIP (voice over internet protocol) calling connects your phone to either your DSL or cable modem through an adaptor box, using the broadband connection to place your call.

Many of the same features from your traditional phone service still are still available, including unlimited local and domestic long-distance calling, caller ID, voice mail, call forwarding, and call waiting.

With the popularity of VoIP calling plans growing, many of the major cable and phone companies have started to offer broadband calling services. The trick is to find one at a lower cost than what you had been paying for traditional phone service. You can even save on cell phone bills by switching to a plan with fewer minutes, because VoIP is so affordable and accessible. If you're traveling or on a business trip, your VoIP service goes with you, as long as you take your computer with you and have access to internet. Many businesses are starting to use Internet based calling services because it can provide them with a cost effective way to communicate, especially on international calls. International rates for some VoIP services are comparable to prepaid calling cards, except you don't have to worry about buying new cards or running out of minutes.

As for the quality and clarity of the phone calls, many say you can't tell the difference. Advances in VoIP technology over the past few years have taken some of the quality issues out of the picture. There are far less outages now than even five years ago. Mostly, that has to do with the quality of your Internet service provider and weather or not your cable or DSL modem is working properly.

911 call routing technology has also improved tremendously in recent years. Some independent calling services are not connected with city 911 locator systems, so your home address will not be seen by the operator, much like cell phones. However, most cable company networks are now tied in with cities' enhanced 911 services, allowing the operator to have access to your address. The independent companies are working on solutions, routing calls from users to the nearest emergency facility.

With VoIP, you can significantly reduce your household telephone costs and still enjoy crystal-clear calls with local, long-distance and international capabilities. Broadband phone service is another great way to make today's technology work for you.

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voip predictive dialer, voip call center, hosted voip solutions, voip security, small business voip solutions,voip business solutions, voip solution, small business voip phone system, voip business phone systems

Predictive Dialer?
"A predictive dialer is a computerized system that automatically dials batches of telephone numbers for connection to agents assigned to sales or other campaigns. Predictive dialers are widely used in call centers."

Predictive Dialer Software:
1) OnDemand predictive dialler - from 5 seats upwards
2) Voicent AgentDialer - a software only, and windows based
3) VoIP Dialer and Predictive Dialer.

Predictive Dialer Equipment
Predictive dialers are usually desktop computers equiped with either special telephony voice boards or off-the-shelf voice modems. Traditionally, voice modems lack many of the features telephony boards offer.

Call Center
Call center technology encompasses a wide range of telecommunications hardware and software including automated phone systems capable of answering incoming phone calls and performing outbound autodialing.

Hosted voip solutions
The benefits of a Hosted VoIP communications model are numerous and go beyond simple costs savings as customers have access to this technology without the associated problems of system acquisition, finance, deployment and support.

1) A State of the Art VoIP phone system
2) Future Proof
3) Pay As You Grow
4) Reduce Trunk Lines
5) Reduce Call Costs
6) Instant Communication and Collaboration
7) Seamless Teleworker Connectivity

VOIP Security Issues:
VOIP phone calls are fairly easy to capture and decode if you one has physical access to a LAN segment that the VOIP packets travel accross. Fortunately, with most enterprises using Ethernet switches instead of hubs, there are a limited number of locations this is possible.

1)Interception of calls
2) Denial of Service Attacks
3) Theft of Service

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